From eCommerce Pioneers to Agentic Leaders
For over a decade, we've been at the forefront of digital commerce. Our evolution is driven by a single-minded obsession: finding the most powerful way to grow our clients' businesses. Today, that power is in AI agency.
Our Journey
The Beginning
Founded as an Amazon Webstores specialist, mastering the world's largest marketplace.
Embracing Magento
Aligned with the rise of Magento 1, becoming a key partner for ambitious merchants.
Pioneering Integration
Launched Cloudhub, our pioneering integration platform, to solve complex data challenges.
Enterprise Evolution
Evolved into a leading Adobe Commerce (Magento 2) agency, delivering enterprise-grade solutions.
The Agentic Shift
Transformed into 247 Commerce, The Agentic Consultancy, pivoting our deep eCommerce expertise to build the future: AI-powered digital workforces.
Our Global Presence
Office Locations
- London, UK (HQ)
Headquarters
- Cluj, Romania
Development Center
- Bangalore, India
Technology Hub
Americas
- Charlotte, NC
- San Francisco
- Austin, TX
- Mexico City
- Bogotá
EMEA & APAC
- London
- Dublin
- Stockholm
- Manama, Bahrain
- Mumbai
- Sydney
Guiding Principles
Vision
To create a world where human ingenuity is amplified by intelligent automation, enabling every eCommerce business to achieve its maximum potential.
Mission
To design, build, and manage bespoke AI digital workforces that drive efficiency, unlock insights, and create unprecedented growth for our clients.
Aim
To be the world's most trusted Agentic eCommerce Consultancy, delivering transformative results through a partnership of strategic expertise and technological excellence.
Meet the Leadership
Susant Patro
Founder & Chief Visionary
Susant is the architect of our evolution. With a deep legacy in eCommerce and as the founder of both 247 Commerce and the VortexIQ AI platform, he provides the visionary leadership that connects our profound industry knowledge with the limitless possibilities of artificial intelligence.
Benjamin Gisvold
CEO & Lead Agentic Strategist
Benjamin drives the strategic application of our AI technology. With a focus on client success and operational excellence, he leads the consultancy, ensuring that every digital workforce we deploy is perfectly aligned with solving our clients' most critical commercial challenges.
Rashmita Jenna
Head of Finance
Rashmita ensures the financial health of our global operations. She oversees all financial planning, reporting, and strategy, providing the fiscal stewardship required to support our rapid growth and investment in agentic technology.
Alex Safcencu
Head of Development
Alex leads our global development teams, translating complex client needs into robust, scalable technology. He is the principal architect of our technical delivery, guiding both our enterprise e-commerce builds and the development of our sophisticated AI workforce.
Matthew Slater
Head of Sales and Accounts
Matthew spearheads our commercial strategy, leading the sales and account management teams. He is dedicated to building long-term client partnerships, ensuring that every solution we propose is directly tied to delivering measurable, transformative business value.
Srinivas Ravi
Head of Country, India
Srinivas directs our technology hub in India, overseeing all operations and team development. He is instrumental in scaling our technical capabilities and fostering the culture of excellence that powers our global service delivery.
Your Agentic Transformation
Strategic Consulting
We begin with a deep-dive immersion into your business. We learn your goals, pain points, processes, and data ecosystems. This is a partnership, not a sales pitch.
Workforce Design & Build
Using the insights from the consultancy phase, our strategists and engineers design your bespoke AI workforce on the VortexIQ platform. We build, test, and refine each agent for optimal performance.
Deployment & Scale
We deploy the agents into your live environment with robust monitoring and guardrails. As your business grows, we work with you to scale your digital workforce, adding new capabilities to meet emerging challenges.