247 Commerce Merges with Vortex IQ to Bring Managed Services and AI Consultancy to the Vortex OS

We are thrilled to announce that 247 Commerce is officially merging with Vortex IQ.

As a digital agency, our core mission has always been to help merchants navigate the complexities of eCommerce, operations data, logistics, and practical AI implementation. By joining forces with Vortex IQ, we are integrating our specialised agency capabilities directly into the Vortex IQ ecosystem.

What This Means for the Market

This merger brings comprehensive managed services and AI consultancy into the Vortex IQ Operating System. It bridges the gap between powerful automation software and the expert, hands-on service required to implement it effectively.

While Vortex IQ remains fundamentally partner-first, this integration gives Vortex the new capability to deliver services directly to merchants who desire a streamlined, end-to-end relationship.

No Change for Existing Clients and Partners

For our current clients and agency partners, it is business as usual. There will be no disruption to our existing relationships or day-to-day operations. Our commitment to our partners remains as strong as ever, now backed by an expanded suite of tools and expertise.

Leadership Updates

As part of the merger, Benjamin Gisvold transitions to Managing Director of 247 Commerce & CRO of Vortex IQ, working closely alongside Susant Patro, CEO and Founder of Vortex IQ.

"By bringing 247 Commerce's established managed services and AI consultancy directly into the Vortex IQ Operating System, we are equipping merchants with a complete toolkit. We are combining world-class AI automation with the human expertise needed to drive real commercial growth."

— Susant Patro, CEO and Founder, Vortex IQ

"Retailers and eCommerce managers are looking for more than just software—they need operational clarity. This merger allows us to take our deep agency experience in logistics, data, and AI, and apply it seamlessly within the Vortex ecosystem. Whether working through our valued partners or directly with merchants, we can now deliver operational excellence faster and more effectively."

— Benjamin Gisvold, MD of 247 Commerce & CRO of Vortex IQ

We look forward to this next chapter and the enhanced value it will bring to the eCommerce community.